#Aircall chat jobs professional

Passion for consistently providing world class customer experiences.Prior experience using our any of our support tools: Jira, Intercom, and Aircall.Ability to communicate with customers in Spanish.Prior experience working in Customer Support.Properly manage and document all work performed as part of ticket queue management in Jira.Escalate concerns to relevant individuals across the Customer Support team and beyond.Gather product feedback and customer insights in order to constantly improve the customer experience.

Answer customer inquiries and requests through email, phone, and chat support in a timely manner.Please note that the hours for this position after ~1 month of training will likely be 8 am - 5 pm cst Monday to Friday. We’re looking for a highly motivated person with excellent communication skills who can deliver world-class experiences for our customers. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.īehind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.Ĭustomer Care is the heart of Aircall. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using.

#Aircall chat jobs professional

We exist to empower every professional to have richer conversations. Customer Support Associate - Spanish SupportĪircall is on a mission to revolutionize the business phone industry!